🎉 What We Rent
- What types of items do you offer? We offer a fun mix of event rentals for all celebrations, including yard games like cornhole and giant Jenga, interactive inflatables, and tables and chairs to help make your event complete.
- Who is this for? Everyone! Whether it's a birthday party, a casual backyard cookout, a neighborhood get-together, or just a fun family weekend at home—our games brings the entertainment so you can making memories.
- Looking for something else? We plan to expand our inventory soon! We would love to hear what items you want to see next—if you have suggestions or specific requests for your future events, please reach out and let us know.
📅 How It Works & Booking Tips
- How do I book? Everything is done entirely online! Just browse our website, add items to your online cart, and submit your reservation request.
- What if an item shows as unavailable online? Please contact us! We may have upcoming availability offline and will do everything in our power to find a solution to help you host a successful event.
- How do I secure my items? Once your online request is approved, we will email a secure invoice link. Items are temporarily held for 24 hours. To officially lock in your dates, both your security deposit and full payment must be processed within that 24-hour window, or the hold expires automatically.
- How far in advance should I book? We recommend booking 2–4 weeks in advance for popular dates like weekends and holidays, as those time slots fill up quickly. Last-minute online rentals may still be available!
- How long do I get my rentals? You have complete flexibility. Book for any duration, and our system automatically applies a multi-day discount starting at 2 days.
- Can I extend my rental period? Extensions may be possible if the items are not already booked by another customer. Contact us as soon as possible to request an extension.
🚗 Pickup & Delivery
- How does the Free DIY Pickup work? All pickups and returns are via Express Curbside Handoff in North Liberty, IA. A few days before your event, we will email your specific appointment instructions.
- Do I need an appointment? Yes. We operate strictly by appointment for all pickups and returns so your items are ready right when you arrive. Please do not arrive early, because we may not be available. We offer a brief grace period, but if you are running behind, please notify us immediately so we can adjust our schedule!
- What kind of vehicle do I need? Your transport space must be clear, clean, and free of debris. Please bring moving blankets, padding, and/or heavy-duty straps to secure your load. We reserve the right to refuse loading if the vehicle cannot safely accommodate the equipment.
- Do you offer delivery? Yes. You can select the delivery option during online checkout to verify your location and see your custom mileage-based rate.
- Is setup/teardown included? No. Standard delivery covers ground-level drop-off and pickup to an easily accessible area, like a driveway, garage, or loading dock. If you need setup or teardown assistance, please add a note to your online reservation request so we can include this custom service on your invoice.
💳 Refunds & Cancellations
- How does the security deposit work? Once your event concludes and the equipment passes inspection, your refund is initiated within3 business days.
- What if I need to cancel?
- 72+ Hours Notice: 100% refund of both your deposit and rental fees.
- Under 72 Hours / No-Show: The security deposit is retained, but 100% of your rental fees are fully refunded.
- What if it rains? Weather monitoring is the renter’s responsibility. Because most of our rentals can be used indoors, no weather-related refunds are provided outside of our standard cancellation policy.
✨ Care & Condition
- Do I need to clean the items? Yes. Items must be returned clean, dry, and free of food, mud, or tape. Please repack everything neatly into its original bins or bags (if applicable) so it is ready for the next party.
- What if an item arrives damaged or missing? We take great pride in ensuring every order is clean, complete, and party-ready. Please inspect your items and email us about any issues within 2 hours of pickup/delivery so we can fix it immediately. Damage reported after this time cannot be covered as prior damage.
📬 Still have questions?
Email us at [email protected]. We’re happy to help!